An American Airlines Boeing 737-823 passneger aircraft moves along the tarmac at Chicago O’Hare International Airport (ORD) on August 23, 2024 in Chicago, Illinois.
Daniel Slim | AFP | Getty Images
American Airlines elite frequent flyers have to say goodbye to the free coach-to-business leap on several long-haul domestic routes.
Starting Aug. 25, American said it will stop putting frequent flyers with elite status on the upgrade list for business class on some of its transcontinental and Hawaii routes. They’ll be put on the list for a complimentary upgrade to premium economy instead.
The change is the latest sign of how American and other airlines are working to give fewer high-fare seats away to increase revenue and profits. Getting an upgrade overall has become tougher on many flights with more and more customers paying up for pricier, roomier seats.
Routes that include the upgrade to premium economy instead of business class include New York’s John F. Kennedy International Airport to Los Angeles; Boston to San Francisco; Dallas Fort Worth International Airport to Honolulu, Kona and Maui in Hawaii; Phoenix to Honolulu; and Chicago O’Hare International Airport to Honolulu and Maui.
Elite flyers who bought a premium economy ticket or purchased an upgrade after buying a coach ticket are still eligible for the complimentary upgrade, American said.
“We’ll do our best to accommodate your seating preferences, though options may vary depending on aircraft type and availability,” American said. “In Premium Economy, some aircraft types include middle seats, so you may be assigned one if other seating options aren’t available.”
